Bellaviu Holiday Homes LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or use our websitehttps://bellaviu.rabs.supportand related services, including the booking of flats on a day/night rental basis.

By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our services.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Personal Information

• Google Login: When you log in using Google, we collect your name, email address, and profile picture as shared by Google.
• Booking Details: Information such as your contact details, preferred booking dates, and flat selection.
• Payment Information: Details required to process payments, such as card or UPI details, are collected securely through our payment gateway partner.

1.2 Non-Personal Information

• Device Information: Details about your device, browser type, and operating system.
• Usage Data: Information about how you interact with our website, such as pages visited, booking activity, and clicks.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and manage your flat bookings.
• To authenticate your account via Google Login.
• To facilitate secure online payments.
• To communicate with you about your bookings, updates, or promotional offers.
• To improve our website functionality and user experience.

3. Sharing Your Information

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties. However, we may share your information with:

• Payment Gateway Providers: To process your payments securely.
• Service Providers: For technical support, hosting, and analytics.
• Legal Authorities: If required to comply with legal obligations or to protect our rights.

4. Data Security

We take appropriate measures to protect your information from unauthorized access, alteration, or disclosure. Payment details are processed through secure and encrypted channels provided by trusted payment gateways.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of receiving promotional communications.
• Revoke access to your Google account.

To exercise your rights, please contact us at reservation@bellaviuholidayhomes.com.

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve our services.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, so we encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: reservation@bellaviuholidayhomes.com

Phone:+971 4 570 1618 | +971 50 267 8831

10. Refund Policy

Refunds will be done only through the original mode of payment.

11. Method of Payment

We accept payments online using Visa and MasterCard credit/debit cards in AED (or any other agreed currency). The logos of the accepted cards are displayed on the homepage and payment checkout page.

12. OFAC Compliance

This website will NOT deal or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.